Our Mission

• Reduce the negative environmental impact of our activities.
• Respect and help preserve natural areas, wildlife and cultural heritage.
• Create greater economic opportunities for local communities.
• Encourage responsible and respectful travel behaviour.
• Build long-term relationships with suppliers who share responsible business values.
• Maintain transparency, fairness and integrity in our relationships with travellers, employees and partners.
• Continuously review and improve our sustainability performance.

1. Scope of Our Sustainability Policy

Our Team : Employees, managers and contracted team members are encouraged to integrate sustainable and responsible practices into their everyday work and decision-making.

Suppliers and Partners : Hotels, transport companies, drivers, guides, activity providers, restaurants and other partners are encouraged to follow responsible environmental and social practices and to work with us towards continuous improvement.

Our Travellers : We encourage our guests to travel responsibly, respect local customs and communities, protect natural environments and make thoughtful choices throughout their journey.

Policy Accessibility & Communication : Our Sustainability Policy is publicly available on the Agence India Travel Arts LLP website and is accessible to our employees, clients, suppliers, partners and the general public.We communicate our sustainability commitments through:

Suppliers Partners​: emails, guidelines and regular communication.

Employees: internal communication, training and team meetings.

Clients: our website, travel information and responsible travel guidance.

General Public: our corporate website and social media channels.

We regularly engage with our stakeholders to increase sustainability awareness, encourage responsible practices and support continuous improvement.

2. Responsibility and Implementation

The management of Agence India Travel Arts LLP has overall responsibility for the implementation of this Sustainability Policy.
Sustainability, however, is a shared responsibility. Every member of our team is expected to contribute within their role, and we encourage our suppliers, guides, drivers and other partners to support the same objectives.
Our designated Sustainability Coordinator supports the implementation, monitoring and regular improvement of our sustainability actions.

3. Sustainability Management

Sustainability is progressively integrated into our business decisions, travel planning, supplier relationships and internal operations.

Monitoring : We aim to monitor our sustainability performance through appropriate tools, internal reviews and recognised sustainable tourism frameworks, including the Travelife platform as part of our sustainability journey.

Baseline Assessment : Agence India Travel Arts LLP has conducted a baseline assessment of its sustainability performance against the Travelife sustainability best practice criteria. This assessment reviews our current policies, procedures and practices and identifies areas of compliance, partial compliance and further improvement. The results help us establish sustainability priorities and guide our Sustainability Action Plan. We will periodically review our performance and update our actions to support continuous improvement and progress towards the Travelife Partner requirements.

Working with Stakeholders : We recognise that many travel services are provided by independent suppliers whose operations are not directly controlled by our company. For this reason, we communicate our expectations, encourage responsible practices and increasingly favour partners who demonstrate genuine environmental, social and ethical commitments.

Building Awareness : We encourage our employees and collaborators to understand their role in responsible tourism. Training, communication and practical guidance are used to strengthen sustainability awareness within our organisation.

4. Legal Compliance and Ethical Business

Agence India Travel Arts LLP is committed to conducting its activities lawfully, fairly and responsibly. We seek to comply with applicable local, regional and national regulations relevant to our activities, including requirements relating to employment, human rights, child protection, environmental management, wildlife protection, land use and tourism operations.
We are committed to:

• Conducting business honestly and transparently.
• Rejecting bribery and corruption.
• Respecting human and labour rights.
• Protecting children from exploitation.
• Treating employees, travellers and business partners fairly.
• Expecting contracted suppliers to comply with applicable laws and responsible business standards.

5. Our People and Human Rights

We believe responsible tourism begins with respecting people. Our employees, guides, drivers and other professionals are essential to the quality of the experiences we provide.

Fair and Respectful Employment : We promote fair treatment and equal opportunities and seek to ensure that people working with us are treated with dignity and respect.

Professional Development : Where possible, we encourage training and professional development that enables employees and collaborators to improve their knowledge, skills and career opportunities.

Safe and Inclusive Working Environment : We support a professional environment free from discrimination, harassment and unfair treatment. We believe people should be respected regardless of gender, nationality, religion, age, marital status, disability or other personal characteristics protected under applicable law.

Human Rights : We have zero tolerance for forced labour, human trafficking, child exploitation, discrimination, corruption and serious violations of fundamental human rights.We expect our suppliers and business partners to  phold comparable principles.

6. Environmental Responsibility

Reducing our environmental impact is an important part of our sustainability commitment. We seek practical solutions that can be incorporated into our everyday office operations and travel services.

Energy :We are committed to reducing energy consumption and increasing the use of renewable energy. Our office is equipped with a solar energy system, which provides renewable energy for our office operations. We also encourage staff to switch off lights, air conditioning, computers and other equipment when not in use, maximise natural daylight, use air conditioning responsibly, and prefer energy-efficient equipment wherever practical.

Disposable and Consumable Goods: We aim to minimise the use of disposable and consumable goods in our office. Digital documents and electronic communication are preferred to reduce paper use, and printing is limited to situations where it is necessary. We encourage reusable bottles, cups, bags and other reusable alternatives instead of single-use products. Office consumption practices are periodically reviewed to identify practical opportunities to further reduce unnecessary materials and waste.

Reducing Single-Use Plastic : We seek to reduce single-use plastic within our operations and encourage reusable alternatives wherever practical. For travellers, we favour reusable solutions such as refillable water bottles and reusable bags when feasible.

Water : We encourage responsible water consumption in our office and during travel. We also encourage our accommodation and service partners to adopt practical measures for conserving water and avoiding unnecessary consumption.

Pollution : We aim to reduce avoidable pollution and encourage responsible practices relating to waste, water, air, noise and the use of potentially harmful materials. We minimise the use of potentially harmful substances and, wherever practical, give preference to low-toxicity and environmentally responsible cleaning products. Any necessary chemical products are stored, handled and disposed of responsibly according to manufacturer instructions and applicable regulations.

Staff Travel: We encourage employees to reduce unnecessary business travel through online meetings and, where travel is required, to give preference to public transport, shared transport, carpooling and other practical lower-impact travel options.

Transport Reduction: We reduce unnecessary staff travel by prioritising video conferencing and online meetings whenever practical. Necessary journeys are planned efficiently, and staff are encouraged to combine trips and use shared or public transport where feasible.

Sustainable Transport Selection: Agence India Travel Arts LLP considers sustainability alongside safety, comfort, journey time and cost when selecting transport. Where practical, we prefer efficient routes, train travel, direct flights, shared transport and appropriately sized vehicles to reduce unnecessary fuel consumption and emissions. For airport transfers, we prefer efficient ground transport and appropriately sized vehicles and avoid unnecessary short connecting flights where practical. local transfers and excursions, we prioritize appropriately sized and well-maintained vehicles, efficient routing, shared transport and lower-impact local mobility options whenever practical.

7. Carbon and Climate Responsibility

• Reducing unnecessary business travel where remote communication is practical.
• Selecting appropriate vehicles according to the number of travellers.
• Encouraging the use of newer and more fuel-efficient vehicles.
• Supporting hybrid, electric, CNG and other lower-emission transport solutions where practical and available.
• Encouraging regular vehicle maintenance.
• Avoiding unnecessary disposable materials.
• Encouraging reusable guest amenities wherever possible.

8. Responsible Use of Our Premises

Our office activities are conducted with respect for applicable land-use and local regulations. We aim to use our workplace responsibly and minimise unnecessary environmental or social disturbance to the surrounding community.

9. Responsible Supplier Policy

• Operate legally and transparently.
• Respect their employees and provide fair working conditions.
• Employ people from surrounding communities.
• Source products and services locally.
• Reduce waste, water consumption and energy use.
• Protect natural resources.
• Respect cultural heritage and local traditions.
• Demonstrate responsible wildlife practices.
• Support their local economy and community.

12. Sustainable Transport

• Work with reliable and responsible transport providers.
• Select vehicles suitable for the actual group size.
• Prefer well-maintained and fuel-efficient vehicles.
• Encourage lower-emission options such as CNG, hybrid and electric vehicles where available and operationally suitable.
• Encourage drivers and transport partners to adopt fuel-efficient driving practices.
• Consider sustainability commitments when developing long-term transport partnerships.
• Support greater diversity and opportunities for women within tourism and transport where practical.

13. Responsible Accommodation 

• Properties taking steps to reduce water and energy consumption.
• Hotels actively reducing waste and single-use plastics.
• Locally owned or managed establishments.
• Properties employing local residents.
• Accommodation using local products and food.
• Heritage properties that contribute to preserving traditional architecture.
• Family-run guesthouses and homestays where appropriate.
• Properties holding credible sustainability certifications or implementing recognised sustainability practices.

14. Activities and Excursions

We want excursions to create meaningful encounters without causing unnecessary harm to people, animals, culture or nature. Our approach is based on the following principles:

Respect for communities : Activities should respect local traditions, beliefs, privacy and cultural identity.

Support local people : Whenever possible, we favour experiences involving local guides, artisans, families and community-based providers so that tourism revenue benefits people living in the destination.

Nature protection : We avoid promoting activities that unnecessarily damage natural habitats or consume scarce natural resources.

Animal Welfare: We do not encourage or promote activities involving cruelty, mistreatment, inappropriate exploitation or harmful interaction with animals. We favour wildlife experiences centred on observation, conservation and respect for animals in their natural environment. Wildlife activities must comply with applicable regulations, and feeding, touching, disturbing or provoking wild animals is not permitted.

Excursion & Activity Partner Sustainability Requirements: We communicate our sustainability expectations to relevant excursion and activity providers, including hotels and resorts providing activities, local guides, safari and wildlife operators, boat and houseboat operators, trekking providers and other local experience partners. Partners are expected to respect local communities and cultural heritage, protect biodiversity and wildlife, follow responsible animal-welfare practices, reduce waste and single-use plastics, support local employment and businesses, and comply with applicable labour, child-protection, anti-corruption and environmental requirements.

Unacceptable Excursions and Activities: Agence India Travel Arts LLP does not offer or promote activities that harm people, animals, nature, local communities or cultural heritage. We avoid exploitative animal activities, orphanage or school tourism, intrusive community visits, and activities that damage protected areas or wildlife. All wildlife and nature-based activities must follow applicable regulations and responsible practices.

15. Guides, Drivers and Local Representatives

• Local customs and traditions.
• Appropriate behaviour at religious and cultural sites.
• Environmental considerations.
• Wildlife protection.
• Responsible photography.
• Respectful interactions with local communities.

Child protection : We strongly oppose all forms of child exploitation in tourism. Our partners and representatives are expected to remain vigilant and act responsibly if inappropriate or potentially exploitative behaviour is identified.

16. Sustainable Destinations

• Reduce pressure on heavily visited destinations.
• Create economic opportunities in less-visited communities.
• Provide travellers with more authentic experiences.
• Encourage preservation of local heritage and traditions.

17. Supporting Local Communities and Economies

Keeping tourism benefits within local communities is one of our core sustainability objectives.
Whenever possible, we encourage:

Local purchanig : We favour local suppliers, products and services and encourage travellers to discover authentic regional products.

Traditional arts & carfts : India has an extraordinary heritage of craftsmanship. Our journeys may introduce travellers to artisans working in areas such as block printing, textiles, pottery, weaving, jewellery and other traditional crafts. We encourage responsible purchasing directly from artisans and legitimate local businesses whenever possible.

Local cultural experiences : We promote respectful opportunities to discover local music, dance, museums, festivals, cuisine, traditions and community life.

Community based tourism : Where appropriate, our programmes may include homestays, meals with local families, locally guided walks, village experiences and interactions with communities such as the Bishnoi of Rajasthan. These experiences should always be organised respectfully and provide meaningful benefits to the people involved.

Social activites : Where appropriate, we may introduce travellers to responsible social enterprises, cafés, organisations and initiatives supporting disadvantaged or marginalised communities.

Responsible Shopping & Forbidden Souvenirs: Travellers are encouraged to purchase authentic, locally made products from responsible artisans and businesses. We do not promote or encourage the purchase of souvenirs containing threatened flora or fauna species protected under CITES or listed on the IUCN Red List, illegally obtained historical, cultural or archaeological artefacts, or other products whose production or trade causes environmental, cultural or social harm. Travellers, guides and relevant service providers are expected to respect applicable local and international regulations concerning protected species and cultural heritage.

18. Protecting Nature and Destinations

• Reducing litter and unnecessary waste.
• Avoiding single-use plastics where alternatives are available.
• Conserving water.
• Using energy responsibly.
• Respecting protected areas and natural habitats.
• Following wildlife regulations and instructions.
• Avoiding disturbance to animals.
• Respecting local communities and sacred places.
• Leaving natural and cultural sites as they were found.

19. Customer Privacy and Protection

Protecting our travellers is fundamental to responsible business. We seek to manage customer information securely and transparently and in accordance with applicable legal requirements. Personal information should only be collected, stored and used for legitimate business and travel-related purposes and should be protected from unauthorised use. We aim to communicate clearly with travellers about how their information is used.

Transparent Promotion and Communication :
Agence India Travel Arts LLP is committed to accurate, transparent and responsible marketing and communication. Our website, quotations, itineraries and promotional materials aim to accurately represent the services and travel experiences offered. We do not intentionally use misleading information, overstate services or promise services that cannot reasonably be delivered.
Relevant information such as itinerary details, prices, included and excluded services, accommodation and transportation arrangements and important travel conditions is communicated clearly to clients. Any significant changes affecting confirmed services are communicated to clients as appropriate.

20. Responsible Marketing and Communication

• Describing our services and travel experiences accurately.
• Providing transparent information about inclusions, exclusions and conditions.
• Respecting our commitments to customers.
• Communicating respectfully about communities, religions and cultures.
• Avoiding misleading environmental claims.
• Making sustainability claims only when they reflect genuine actions or commitments.

21. Communicating Responsible Travel to Our Guests

• Respecting local customs and dress codes.
• Reducing plastic waste.
• Carrying reusable water bottles and bags.
• Conserving water and energy.
• Responsible wildlife encounters.
• Appropriate photography.
• Supporting local businesses and artisans.
• Avoiding harmful or illegal souvenirs.
• Respecting religious and cultural sites.
• Supporting credible community or environmental initiatives.

22. Customer Feedback and Continuous Improvement

Our Sustainability Progress – 2026

• Sustainability Policy publicly published and communicated.
• Sustainability Coordinator appointed.
• Sustainability Action Plan 2026–2028 established with measurable actions and responsibilities.
• Sustainability guidelines developed for employees, travellers, drivers, hotels and partners.
• Sustainability responsibilities assigned across management and operational teams.
• Measures initiated to reduce single-use plastics, waste, water and energy consumption.
• Local businesses, guides, drivers and communities are prioritised wherever possible.

We value feedback from our travellers because it helps us understand where we are performing well and where improvements are needed. Guests are encouraged to share their experiences regarding accommodation, transportation, guides, activities, restaurants, sustainability and overall tour organisation. Relevant feedback is reviewed by our team and, where necessary, discussed with the suppliers concerned. We see every journey as an opportunity to learn and improve the quality and sustainability of future travel experiences.

23. Responsibility and Contact

Sustainability is a shared responsibility across Agence India Travel Arts LLP. Our management, employees and collaborators are expected to contribute to the implementation of this policy within their respective responsibilities. The designated Sustainability Coordinator oversees the implementation and monitoring of our sustainability commitments, supports internal awareness, follows progress and serves as the main point of contact for sustainability-related questions, suggestions and feedback. The policy will be reviewed periodically and updated as our practices, partnerships and sustainability objectives evolve.

Approved by : Akshay Kumar Sharma (Director)
Company : Agence India Travel Arts LLP
Email : infos@indiatravelarts.com 
Effective Date : 24/08/2026 

 

Sustainability Action Plan 2026–2028

At Agence India Travel Arts LLP, sustainability is an ongoing process. Our Sustainability Action Plan 2026–2028sets out practical priorities that we aim to implement progressively across our office operations, travel programmes and relationships with suppliers and local partners.

Our key actions

• Reduce paper use and unnecessary printing in our office.
• Reduce single-use plastics and encourage reusable alternatives.
• Monitor office water and energy consumption and identify practical ways to reduce unnecessary use.
• Make effective use of renewable energy in our office operations.
• Encourage responsible purchasing and give preference to local suppliers where practical.
• Share our Sustainability Policy and practical guidelines with employees and relevant partners.
• Encourage accommodation partners to improve waste management, water and energy conservation and plastic reduction.
• Give preference, where suitable and available, to accommodations demonstrating credible sustainability practices or certifications.
• Work with transport partners to encourage fuel efficiency, appropriate vehicle selection and lower-emission options where available.
• Encourage responsible practices among guides, drivers and local representatives.
• Review excursions and activities with consideration for their impact on local communities, animals, wildlife and the natural environment.
• Avoid activities that exploit or cause unnecessary harm to people, animals, communities or nature.
• Support local guides, artisans, homestays, family-run businesses and community-based tourism experiences.
• Encourage travellers to respect local cultures, traditions, religious sites and communities.
• Provide travellers with practical responsible-travel information before and during their journeys.
• Encourage responsible wildlife experiences and respect for biodiversity and natural habitats.
• Promote responsible shopping and discourage the purchase of illegal wildlife products and unlawfully obtained protected artefacts.
• Improve the sustainability information included in our travel programmes and customer communication.
• Collect relevant traveller feedback to help improve our services and sustainability practices.
• Review our sustainability progress regularly and maintain appropriate records of improvements.
• Continue sustainability awareness and relevant training within our team.
• Work progressively with suppliers that demonstrate responsible environmental and social practices.
• Improve the documentation of sustainability commitments and communication with key partners.
• Periodically review our sustainability performance against relevant Travelife requirements.
• Review and update our Sustainability Action Plan as our practices, partnerships and priorities develop.

Our approach

Our approach is practical and progressive. We focus on sustainability measures that are relevant to our activities, realistic to implement and capable of being monitored and improved over time.

Progress under the Action Plan is coordinated by our Sustainability Coordinator, with responsibilities shared among relevant team members according to their roles.

Action Plan Period: 2026–2028
Company: Agence India Travel Arts LLP