Agence India Travel Arts LLP
Agence India Travel Arts LLP is committed to maintaining a fair, respectful, safe and professional workplace. This Human Resources Policy sets out the basic principles governing recruitment, employment conditions, employee rights, responsibilities, development and workplace conduct.
- Recruitment is based on qualifications, experience, skills and suitability for the position.
- The company provides equal employment opportunities and does not discriminate on the basis of gender, age, nationality, religion, disability or other protected characteristics.
- Forced labour, bonded labour and child labour are strictly prohibited.
- Employees receive clear information regarding their role, responsibilities and employment conditions.
- Salaries are paid regularly and in accordance with agreed employment terms and applicable legal requirements.
- Any overtime, where applicable, is managed according to company procedures and applicable labour requirements.
- Working hours are communicated clearly to employees.
- Employees are entitled to applicable weekly rest, public holidays and approved leave.
- Annual, sick and other applicable leave is managed according to company procedures and legal requirements.
5. Child Labour Prevention
- Strictly prohibits child labour and does not employ children aged 14 or younger.
- Verifies employee age during the recruitment process.
- Protects young workers, where legally permitted, through safe and lawful working conditions.
- Promotes responsible employment among suppliers and does not support illegal child labour.
6. Employee Representation & Open Communication
- Employees may raise ideas, concerns and employment-related matters directly with HR/Admin or Management.
- Employees can communicate freely without fear of retaliation or negative consequences.
- Management reviews matters raised and provides appropriate follow-up.
- Important discussions and actions are documented where necessary.
Employees have the right to:
- Be treated fairly and respectfully.
- Work in a safe and professional environment.
- Raise concerns without fear of retaliation.
- Freedom of association in accordance with applicable law.
- Leave employment according to the notice conditions of their employment agreement.
Employees are expected to act professionally, respect colleagues and clients, protect confidential information and comply with company policies.
Agence India Travel Arts LLP maintains zero tolerance for discrimination, bullying, intimidation, sexual harassment or any other form of workplace harassment.
Any employee experiencing or witnessing inappropriate behaviour is encouraged to report it to management or HR/Admin.
The company aims to provide a safe and healthy workplace. Employees are expected to follow safety instructions, report hazards or incidents and take reasonable care of their own health and safety and that of colleagues.
The company encourages professional development through training, guidance and knowledge sharing. Employees may receive training relevant to their responsibilities, including customer service, operations, sustainability, responsible tourism and workplace practices.
Employees may raise workplace concerns or complaints confidentially with HR/Admin or management.
Complaints will be treated respectfully, reviewed fairly and handled without retaliation against employees who raise concerns in good faith.
- Disciplinary matters are handled fairly, consistently and confidentially.
- Management reviews the facts before taking disciplinary action.
- Actions may include verbal guidance, written warning or other appropriate corrective measures, depending on the seriousness of the matter.
- Serious misconduct may result in stronger disciplinary action in accordance with applicable law.
- Employees may request a review of a disciplinary decision.
- Relevant disciplinary actions are documented appropriately.
Where workplace problems occur, the company aims to resolve them through communication, discussion and fair procedures.
Where necessary, disciplinary action may be taken depending on the seriousness of the matter and applicable employment requirements.
Employees are free to resign from their employment subject to the notice period and other conditions stated in their employment agreement.
The company does not use financial penalties, threats, intimidation or withholding of personal documents to prevent employees from leaving employment.
Termination initiated by the company will be handled fairly and in accordance with contractual and applicable legal requirements.
Employees must protect confidential company, customer, supplier and business information obtained during their employment.
Personal employee information will be handled responsibly and accessed only where necessary for legitimate business purposes.
Employees are encouraged to support the company’s sustainability objectives by:
- Reducing unnecessary paper, water and energy use.
- Minimising waste and single-use plastics.
- Supporting responsible purchasing.
- Respecting local communities, cultures and the environment.
- Following the company’s sustainability guidelines and Action Plan.
This Human Resources Policy is communicated to employees and is available internally for reference.
HR/Admin and management are responsible for supporting its implementation. The policy will be reviewed periodically and updated when necessary to reflect changes in company operations or applicable requirements.
Approved by: Management
Company: Agence India Travel Arts LLP
Effective: 2026
Review: Periodically and when required
Agence India Travel Arts LLP
1. Purpose
Agence India Travel Arts LLP is committed to providing a safe, healthy and secure working environment for all employees and to reducing risks related to workplace accidents, emergencies and operational incidents.
This policy establishes the company’s basic procedures for health, safety, emergency preparedness, incident reporting and crisis response.
This policy applies to all employees, management and relevant company operations, including office activities, business travel, inspections and operational coordination.
The company will:
- Maintain a clean, safe and organised workplace.
- Identify and reduce potential workplace hazards.
- Ensure that electrical equipment, office furniture and work areas are maintained appropriately.
- Provide employees with basic health and safety information.
- Encourage employees to report unsafe conditions or potential risks immediately.
- A first-aid kit will be maintained at the office and kept easily accessible.
- The contents of the first-aid kit will be checked periodically and replaced when required.
- Employees will be informed about the location of first-aid supplies.
- Where possible, designated staff will receive basic first-aid awareness or training.
In the event of an emergency or crisis, employees should immediately inform management and follow the instructions provided.
Possible situations may include:
- Fire
- Medical emergency
- Serious workplace accident
- Natural disaster
- Security incident
- Transport-related emergency
- Serious incident affecting travellers or staff
Management will assess the situation, contact relevant emergency services where required and coordinate the appropriate response.
Relevant emergency contact details should be easily available to employees, including:
- Local emergency services
- Police
- Fire services
- Ambulance / medical assistance
- Company management
- Relevant operational contacts
Emergency contact information should be reviewed periodically.
All significant accidents, injuries, near misses, safety concerns and serious incidents should be reported to management as soon as possible.
The company will maintain appropriate records of relevant incidents where necessary.
Reported incidents will be reviewed to determine:
- What happened
- Why it happened
- Whether existing procedures were followed
- Whether corrective or preventive action is required
Following an accident or incident, management will take reasonable measures to reduce the risk of recurrence.
Actions may include:
- Removing or correcting identified hazards
- Updating procedures
- Providing additional employee guidance or training
- Improving communication
- Reviewing equipment or operational practices
Employees are expected to:
- Follow health and safety instructions.
- Act responsibly and avoid behaviour that could create unnecessary risks.
- Report hazards, accidents and unsafe conditions promptly.
- Cooperate with emergency procedures.
- Use company equipment responsibly.
- Take reasonable care of their own health and safety and that of colleagues.
Employees involved in travel and tourism operations should consider safety when coordinating transport, accommodation, excursions and other services.
Serious safety concerns involving suppliers, drivers, guides, hotels or activities should be reported to management and reviewed before continued use where appropriate.
The company encourages a respectful and supportive workplace and recognises the importance of employee health and well-being.
Employees should not be placed under unreasonable pressure to work when seriously unwell or when doing so could create a health or safety risk.
Health, safety and emergency procedures will be communicated to employees through internal communication, meetings, briefings or training as appropriate.
New employees should receive basic information about workplace safety and emergency procedures during onboarding.
Management and the responsible administrative team will periodically review workplace health and safety arrangements.
The policy will be updated when necessary following:
- Significant incidents
- Changes in operations
- Identified safety risks
- Changes in applicable requirements
- Internal reviews
Overall responsibility for implementation rests with management.
Relevant responsibilities may be coordinated by:
- Management: Mr. Vijay Sharma
- Sustainability Coordinator: Mr. Piyush
- Admin / Operations: Mr. Akshay Kumar, Mr. Vijay Sharma
- HR / Admin: Mr. Piyush, Ms. Pragya
All employees share responsibility for maintaining a safe and healthy working environment.
Company: Agence India Travel Arts LLP
Effective: 2026
Review: Periodically and whenever significant changes or incidents occur
